Terms of service


Terms of Use


Article 1 [Terms and Conditions]


1. These terms and conditions apply to all matters pertaining to the use by users of the various services (hereinafter referred to as "Services") provided by LAVANselect (hereinafter referred to as "the Company") through the "LAVAN komono" website (hereinafter referred to as "the Service").
(hereinafter referred to as the "Company"), and shall apply to all matters pertaining to the use of the Service by the user. 2.

2. By using the Service, you agree to be bound by these Terms of Use.

3. The "User's Guide" and other documents constitute a part of the Terms of Use, and all of them together constitute the Terms of Use.

4. These Terms of Use shall apply to all users of the Service (hereinafter referred to as "Users").


Article 2 [Changes to these Terms of Use]


1. The Company may change the Terms of Use without obtaining the prior consent of the Users, by notifying the Users through a notice on the Service or by any other method the Company deems appropriate.

2. Any modification of the Terms of Use shall be deemed to be agreed upon when the user first uses the Service after the modification.

Article 3 [Use of the Service]


1. Users shall use the Service in accordance with the Terms of Service and rules, etc. separately stipulated by the Company. 2.

2. The Company may change or discontinue the Service without the prior consent of the User.

Article 4 [Management of Payment Method Information]

Users shall be aware of the risk of leakage, etc. associated with the transmission of credit card numbers and other means of payment when using the Service, and shall do so at their own risk.

Article 5 [Prohibited Acts]

Users shall not engage in any of the following acts

(1) Entering false information when using the Service

(2) Any act that may interfere with the operation of the Service or otherwise disrupt the Service

(3)acts of using the Service by fraudulently using a credit card, etc.

(4) Actions that cause or may cause annoyance, disadvantage, or damage to other users, third parties, or the Company.

(5) Acts that infringe or may infringe intellectual property rights such as copyrights, privacy, personal rights, or other rights of other users, third parties, or the Company

(6) Acts that offend public order and morals

(7) Criminal acts or acts that may lead to criminal acts

(8) Other acts that violate or may violate laws and regulations

(9) Other acts that the Company deems inappropriate.

Article 6 [Suspension of Use of the Service]

The Company may suspend use of the Service or terminate a member's registration without prior notice to the user if any of the following items applies to the user

(1) If it is found that the user has been suspended for violating the Terms of Service in the past.

(2) In the event that there is a delay or other default in the performance of payment of fees or other obligations related to the Service

(3) When a member commits any of the acts described in Article 5 (Prohibited Matters)

(4) In the event of any other violation of these Terms of Use.

Article 7 [Copyright]

1. the user may not use any information provided through the service outside the scope of copyright restrictions, such as private reproduction by an individual as permitted by the Copyright Act, without the permission of the copyright holder.

2. In the event of a problem arising from a violation of the preceding paragraph, the user shall resolve the problem at his/her own responsibility and expense, and shall not cause any inconvenience or damage to the Company.

Article 8 [Purchase of Products]

1. Users may use the Service to purchase products or services (hereinafter referred to as "Products, etc.") from the Company.

2. When a user wishes to purchase Products, etc., the user shall apply for the purchase of Products or the use of services in accordance with the method designated by the Company.
Users shall enter and transmit true and accurate data regarding the contents of the application.

3. If the Company accepts the application described in the preceding paragraph, the Company will send an e-mail to the e-mail address entered or applied for by the user to the effect that the Company accepts the application, and the user shall confirm this.

4. Notwithstanding the provisions of the preceding paragraph, in the event of fraudulent or inappropriate use of the service, or in the event that the credit card company, etc. designated by the user notifies the company of credit default, etc., the company may cancel or terminate the purchase agreement, suspend performance, or take other appropriate measures.

5. In the event of fraudulent or inappropriate conduct by a user in connection with the use of this service, or in the event that a user fails to receive a product delivered by us for any reason whatsoever, we may cancel the purchase agreement or take other appropriate action.
(This includes cases where the user has already paid for the product.) In such cases, we will not be liable for any costs incurred by us.
In such cases, any costs incurred by the Company (including, but not limited to, product delivery charges and other handling fees) shall be borne by the user. In this case, the user shall bear the costs incurred by us (including but not limited to product delivery charges and other handling fees).

6. We may contact you if the amount of your transaction over a certain period of time is high. If we are unable to contact the user, we reserve the right to cancel the purchase order, terminate the sales contract, or take other appropriate measures.

Article 9 [Settlement Method]

1.The amount to be paid for Products shall be the total of the purchase price of the Products, shipping charges, settlement fees, and consumption tax.

2.Payment for products purchased through the Service shall be made by credit card in the user's name (limited to those accepted by the Company). Payment for products purchased through the Service shall be made by credit card in the user's name (limited to those accepted by the Company), or by any other payment method separately approved by the Company.

3.Payment by credit card is subject to the terms and conditions of a separate agreement between the user and the credit card company. In the event of any dispute between the user and the credit card company, etc., the dispute shall be resolved by both parties concerned, and we shall have no responsibility whatsoever.

4.If payment is made by credit card, an inquiry will be made to the credit card company at the time of application for purchase. If a certain period of time elapses between the purchase order and the shipment of the product, we may contact the credit card company again to inquire about the availability of the credit card.
If, as a result of the inquiry, the credit card company informs us that the credit card cannot be used, you may not be able to make a purchase.

Article 10 [Price of Products]

The price paid for products will be the price at the time the order is confirmed.

Article 11 [Delivery of Products]

1.Products shall be delivered by a delivery service designated by the Company. Users are responsible for delivery charges as specified on the product order page.

2. for some products, the previously announced delivery date may be changed for various reasons, the delivery date may be delayed due to out-of-stock or other reasons, or the Company may not be able to fulfill the order.
In such cases, we shall not be liable for any compensation. 

3.In the event that a product shipped by our company is not received by the user (including the case where the product is not received due to refusal of receipt or long-term absence from the customer), our company shall not be liable for any compensation to the user. The user in question may be asked to pay any costs (re-delivery costs, etc.) incurred by our company as a result of this.

Article 12[Returns and exchanges of products, etc.]


1. the Company will accept returns or exchanges of merchandise in the event of defects, errors, or other circumstances attributable to the Company.

2. In the event of return or exchange, please contact the Company within 7 days of receipt of the merchandise.

3. The method of return/exchange shall be in accordance with the method separately stipulated by the Company.

4. In the event of a return or exchange at the user's convenience, the user shall bear the shipping costs and refund fees.

Article 13 [Disclaimer Regarding Products, etc.]

1. The Company does not guarantee the quality, performance, compatibility with other products, or any other aspects of the products sold or purchased through the Service, except in cases where there is a significant difference between the actual product and the product described on the site.
However, this excludes cases of willful misconduct or gross negligence on the part of the Company.

2. The Company shall be exempt from liability (for problems due to unknown delivery address, etc.) by contacting the contact address registered by the user and by delivering the product to the address indicated at the time of purchase.

3. In the event that a product ordered by the Company becomes out of stock or unavailable due to changes in the Company's inventory, etc., the Company may cancel the order.
However, if you have ordered multiple products and some of them become unavailable, we will cancel your order for those products only.

4.Although we do our best to ensure the accuracy of product descriptions and descriptions on the Service, we do not guarantee that they are accurate, complete, up-to-date, or otherwise free of errors.
In the event of any discrepancy between the current state and the description, the current state shall take precedence.

Article 14 [Use and Deletion of Information]

1. information, etc. registered by the Company or the user may be used by the Service or the Company's partner companies without prior notice to the user if the Company deems it to be available.
However, information received from users that can be used to identify specific individuals, such as names, addresses, and telephone numbers, will be appropriately protected and managed in compliance with the Act on the Protection of Personal Information and other related laws and regulations, as well as through the implementation of security measures.

2.The Company reserves the right to delete any information that falls under any of the following items without prior notice to the user. In addition to newly submitted comments and other information, comments and other information submitted to the Company through the Service to date may be used by the Service or its partner companies in the manner prescribed by the Company, unless otherwise requested by the user who submitted the information.

 (1) When such information is found to clearly infringe upon the copyright or other rights of the Company or a third party, or to clearly damage the honor or credibility of the Company or a third party.

 (2) When we receive a warning from a third party that the information infringes on the copyright or other rights of a third party or is defamatory or libelous to the reputation of a third party

 (3) If the information is found to be in clear violation of Japanese or applicable foreign laws and regulations

 (4) When we receive an order from a public agency, such as a government office or court, to delete the information in accordance with the law.

Article 15 [Maintenance of the Service]

The Company may suspend all or part of the Service without prior notice to users in the following cases

(1) In the event of scheduled system maintenance or emergency maintenance

(2) When system operation becomes difficult due to fire, power outage, natural disaster, or sabotage by a third party

(3) In any other cases where the Company deems it necessary to suspend the Service.

Article 16 [Other Disclaimers]

1.The Company shall not be liable for any and all damages incurred due to the User's inability to use the Service.
However, this excludes cases of willful misconduct or gross negligence on the part of the Company.

2. The Company shall be exempted from liability for any disadvantages incurred by the user if such disadvantages were caused by the Company's handling of affairs in accordance with the user's registration details.

3. In the event that a user causes damage to another user or a third party by using the Service, the user shall settle the matter at the user's own responsibility and expense, and shall not cause any inconvenience to the Company.

Article 17 [E-Mail]

1. Users shall register their own personal e-mail address.

2. The Company may use e-mail as a means of communication with the user.

3. In the case of the preceding paragraph, the Company shall not be held liable for any disadvantages incurred by the user due to reasons such as the registered e-mail address being shared with a third party.

Article 18 [Severability]

Even if any provision of these Terms of Use or any part thereof is held invalid under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms of Use and the remainder of any provision that is held invalid in part shall continue to be in full force and effect.

Article 19 [Governing Law]

The interpretation and application of this Agreement shall be governed by the laws of Japan.

Article 20 [Consultation and Court of Jurisdiction]

In the event that any matter is not stipulated in these Terms and Conditions or any question arises regarding the interpretation of these Terms and Conditions, we and the user or purchaser shall promptly resolve the matter through consultation in accordance with the principle of faith and good faith. All disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the court having jurisdiction over our location as the court of first instance.