Shipping policy
Shipping Policy
■ Shipping Fees
For each order:
-
In-stock items
- Courier Service (Mainland Japan): ¥660
- Hokkaido, Kyushu, Shikoku, Okinawa: ¥1,100
-
Mail Service: Flat rate of ¥330 (for select items only)
Consumption tax is included in all product prices (tax-inclusive pricing).
■ Shipping Timeline
In-stock items
Delivery will take 1-3 business days from the date your order is received.
Back-ordered items
Delivery will take 5-15 business days from the date your order is received.
Please note that shipping timelines may vary by product. Be sure to check each product page for specific shipping information. If you place an order for multiple items at the same time, your order will be shipped based on the item with the latest shipping date. If you wish to receive items separately, please place individual orders for each item.
Please note that date and time-specific delivery requests are not available. At this time, we do not offer international shipping.
In-stock and back-ordered items cannot be purchased in a single transaction. We apologize for the inconvenience and ask that you complete separate transactions for each.
■ Delivery Timing
In-stock items
Delivery will take 1-3 business days from the date your order is received.
Back-ordered items
Delivery will take 5-15 business days from the date your order is received.
The shipping timeline may vary by product (in-stock or back-ordered). Please be sure to check each product page. If you place an order for multiple items, your order will be shipped based on the item with the latest shipping date. If you wish to receive items separately, please place individual orders for each.
In case of any unexpected delays, such as inventory shortages, we will contact you via phone or email.
※Business Days: Monday to Friday (excluding national holidays, New Year’s holiday, and other irregular closures)